Last updated: 04.07.2020
The Victorian Government announced that further COVID-19 ‘hot zone’ areas in Victoria will return to Stage Three restrictions from 11:59pm Saturday 4 July.
Kensington Community Recreation Centre is included in these hot zone areas and therefore we will be closing until these restrictions are eased.
There are four reasons residents in hot zones may leave the house and one of these is for daily exercise. To be clear, this means a walk or a run in your local area, it does not mean a swim at the pool or a session at the gym.
We know this is disappointing but our number one priority remains the health, safety and wellbeing of our staff, customers and our community.
We urge you to follow the government advice, get tested if you have even the mildest symptoms, and above all else practise social distancing when you need to leave the house for essential activity.
If you have made a booking to visit the centre after the closure date, you will receive a full refund for your booking. Please allow us some time to process these refunds.
Last updated: 01.07.2020
As many of you will have already heard, the Victorian Government announced on Tuesday 30 June that the COVID-19 ‘hot zone’ areas in Victoria will be returning to Stage Three restrictions from 11.59pm Wednesday 1 July.
Our centre is not in one of the hot zones and will remain open. However, the surge in COVID-19 cases across the state is a reminder to us all that following the government’s health advice is vital to help stop the spread of the virus.
Please remember to practise good hygiene and make a conscious effort to social distance when you leave your home – this includes when you visit our centre.
The health, safety and wellbeing of our staff and the community remains our number one priority. To ensure you are kept safe at our centre, we have implemented a number of safety measures across YMCA-managed sites. These include increased hygiene and cleaning, COVID-19 training for staff, and signage and instructions to help with physical distancing.
Now more than ever, we must all work together to stop the spread of COVID-19 and help keep each other safe.
Last updated: 18.6.2020
Since the Victorian Government announced the easing of restrictions, our staff have been working around the clock to ensure we have all of the measures in place to keep you and the community safe when we reopen.
Although the government has announced that certain programs and services can reopen from Monday 22 June, it does not mean they will reopen at our centre straight away. We are working with our council partners to ensure we consider the safety of our staff and the community, equity of access for our members and the commercial viability before we reopen.
Below are the services that will be reopening on Monday 22 June:
- Gym access
- Monday to Friday: 6.15am – 9am and 5:15pm – 8pm
- Saturday: 9.15am – 1pm
- Sunday: closed
- Group fitness classes
- Lap Swimming
- Personal training (bookings coming soon)
- Stadium bookings (bookings coming soon)
- Meeting rooms (bookings coming soon)
All other programs and services that are not listed above will remain closed at this point in time.
To ensure your safety and the safety of our staff, we are implementing a number of changes to make your return to our centre is as smooth as possible. Please read the below safety measures prior to attending the centre.
All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with social distancing requirements in place.
To ensure we are following the government’s health guidelines, there will be a restricted number of people allowed within a space at any given time. So no one misses out, we have set up an online booking system where you can select a session time that suits you and pay immediately to secure your place. Please note, bookings open 48 hours in advance and you must have a booking prior to arriving at the centre.
At this time, membership payments will not resume. You will be given notice prior to your direct debits recommencing.
Please remember to bring a towel, yoga mat and water bottle when attending.
Temperature scanning on entry
Please make sure you arrive five minutes early to your session so you have enough time to sign in and get your temperature checked. All staff and visitors will be scanned upon entry and anyone who displays a temperature of 38°C will be politely asked to leave.
Signage and instructions
Once you are inside the centre, you will see signage and instructions on how staff and visitors can be COVID-safe. Hygiene signage and floor, seat and bench stickers will be displayed throughout the facility to help everyone with physical distancing requirements.
Social distancing in centre
A safe distance of 1.5 metres between people will be required throughout the centre and programs. All spaces within the centre have been measured and 4 metres squared restrictions per space will be enforced. Staff and visitors will be counted as they enter and exit spaces, and some seats and equipment have been removed to ensure social distancing is possible.
Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including social distancing requirements, they may politely be asked to leave the facility by a staff member.
Hygiene and cleaning
When you arrive at the facility, the first thing you will notice is hand sanitiser at all entry and exit points, with the expectation that everyone (staff and visitors) sanitise their hands before entering. Hand sanitiser will be available throughout the centre and in bathrooms.
The entire facility will be cleaned every 24 hours and high touch points, such as doors, toilets and gym equipment, will be cleaned regularly throughout the day. Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.
Our 8-step plan for a confirmed case
Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors will have to sign in at reception when they attend their session, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.
Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.
Last Updated: 15.06.2020
We are really excited to be getting closer to welcoming customers back through our doors and appreciate your patience as we work through what Daniel Andrews’ latest government announcement means for us.
This week we will be sharing more information regarding the reopening of our facility. For the most up to date information, please check our webpage or our social media.
Read the latest government restrictions here: https://www.dhhs.vic.gov.au/sport-and-exercise-restrictions-covid-19
We’ve missed you
The safety and wellbeing of our members, staff and visitors has always been our number one priority. Since closing our facility due to COVID-19, we’ve reflected on what makes our centre special, and it is you.
We have missed providing you with the opportunity to get active, missed seeing your friendly faces come through the door, missed being part of your health and wellness journey. But the biggest thing we’ve missed is being able to connect with you, face to face, to be able to have a chat and enjoy the sense of community that our centre brings.
Our staff are ready and prepared to return to work. They can’t wait to get back to it, in what will be this ‘new normal’ for the foreseeable future. The way we operate the facility is going to be different to how it was before, with strict safety and hygiene measures in place to ensure everybody feels comfortable and safe. There’s more on this in the below information.
But firstly, we want to express our deep gratitude for your patience and support as we have worked through this challenging time, and to thank you for reaching out over the last few months with questions and concerns for the community at our centre.
While we don’t have every single answer to every single question yet – things are moving so rapidly and we’re working as quickly as possible to provide the right information at the right time – we have provided some of the key information below.
We will continue to update this page as new information comes to light.
Reopen dates, hours and programming
We will be reopening our pool for lap swimming on Thursday 4 June. The centre, including change rooms and lockers, will remain closed in line with the current government restrictions. Bathrooms will be available, however these must not be used as change rooms.
You will be able to book a 45 minute session online during the following hours:
- Monday: 6am - 9am and 5pm - 8pm
- Tuesday: 6am - 9am and 5pm - 8pm
- Wednesday: 6am - 9am and 5pm - 8pm
- Thursday: 6am - 9am and 5pm - 8pm
- Friday: 6am - 9am
- Saturday: 9am - 1pm
- Sunday: Closed
Memberships will remained suspended during this time.
We will notify you as soon as additional information comes to light regarding further reopening dates, what services will be available and how many people will be allowed in the facility. Please be assured that we want to reopen as soon as we safely can – we can’t wait to see you back in centre!
Your COVID-safe facility
Your safety and the safety of our staff remains our number one priority, particularly throughout this period. Once we do reopen, we will be applying six safety measures to ensure we are COVID-safe and in line with the government’s health advice.
- Temperature scanning. All staff and visitors will be scanned upon entry to the centre. Anyone who displays a temperature of 38°C, will be politely asked to leave.
- Social distancing requirements. A distance of 1.5 metres between people will be required throughout the centre and programs. All spaces within the facility have been measured and 4 metres squared restrictions per space will be enforced. Staff and visitors will be counted as they enter and exit spaces and we have removed seats and equipment to ensure social distancing.
- Signage and instructions. Throughout the centre, you will see signage and instructions on how staff and visitors can be COVID-safe. Hygiene signage and floor, seat and bench stickers have been installed to assist visitors will physical distancing requirements.
- Increased hygiene and cleaning. You will find hand sanitiser at entry and exit points, as well as in high touch point areas and areas of high traffic. We will have increased cleaning, with regular touch point cleans and 24-hour facility cleans.
- Training for staff. All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria. We have also provided additional training for specific roles to ensure all programs within the facility are COVID-safe.
- Process for a confirmed case. In the event of a confirmed COVID-19 case, we have an eight-step plan in place to ensure reporting, tracing and cleaning occurs before the facility reopens. Everyone who enters the facility will have their details recorded to assist with case tracing.
Cleaning and hygiene
Once we reopen, the first thing you will notice when you visit the facilty is hand sanitiser at all entry and exit points, with the expectation that all staff, patrons and visitors sanitise their hands before entering. Hand sanitiser will also be available throughout the facility and in bathrooms.
The entire facility will be cleaned every 24 hours and high touch points, such as doors, toilets and gym equipment, will be cleaned regularly throughout the day.
Bookings and memberships
When the facility reopens, it will most likely be at a limited capacity and with restrictions. Therefore, your memberships will not be reactivated until restrictions are further eased and you will be notified before your membership resumes.
Process for a confirmed COVID-19 case
Our staff have been trained to ensure that when the centre reopens and there is a confirmed case, they have the tools and resources they need to close the facility safely and notify those who were in contact with the infected person.
Last updated 25.05.2020
The Victorian Government made an announcement on Sunday 24 May to ease restrictions.
The safety of our staff and community is still our number one priority and the Council and the YMCA are working together to understand when we can safely reopen the centre. This may be on or after the dates the Victorian Government has outlined while we re-work our programming to adapt and innovate to comply with new physical distancing and hygiene practices.
The dates and requirements the Victorian Government has outlined are:
- From 1 June, swimming pools will be able to open with limits of 20 people and additional safety requirements in place. Community sporting activities will also be permitted with up to 20 people in undivided spaces, provided the sport is outdoors, non-competition, non-contact, and people are able to play 1.5 metres apart.
- Physical distancing and a limit of up to 20 patrons per space will apply, and indoor venues will be required to keep customer contact details.
- If community transmission rates continue to remain low and testing rates continue to remain high, the Government has said they will look to further relax restrictions from 22 June.
- From that date, indoor fitness and recreation facilities will be able to open with up to 20 people per space and up to 10 people per group or activity at any one time.
However, we reiterate that our opening dates may be on or after the dates the Victorian Government has suggested.
Information published: 19 May 2020
When booking the courts please be advised of the following risk warning and guidelines when booking the courts.
You acknowledge that by using the tennis courts and playing tennis you will be exposed to certain risks, including the risk of physical injury. You may also be exposed to the possibility of contracting an illness, including without limitation the COVID-19 virus. The COVID-19 virus can spread very quickly and result in very serious medical complications in some people. You agree that the use of the tennis courts is entirely at your own risk. You have read and understood this risk warning and voluntarily accept and assume the inherent risks in use of the tennis courts and playing tennis.
It is important that we all take precautions to prevent the spread of COVID-19. Guidelines have been developed to reduce the likelihood of contracting the virus while playing tennis. Before playing tennis, please review the guidelines. You must consider your individual situation, noting that the COVID-19 virus can spread quickly and result in very serious medical complications in some people. Access to the venue is provided on the basis that you will, at all times while at the venue, adhere to those guidelines. We appreciate your cooperation in working together to make tennis as safe as possible for everyone.
We recommend that players should bring a glove or plastic bag to protect their hands when using the pin pad at the gate for entry. Please avoid touching surfaces when inside the entry gate.
Information published: 19 May 2020